Frequently Asked Questions
Everything you need to know about your Dr Woof gear.
How do I ensure I choose the right size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in original, unworn condition with tags attached. Please note that personalized or embroidered items are final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express options are available at checkout. Processing times may vary during peak seasons or for custom orders.
Are your scrubs moisture-wicking and wrinkle-resistant?
Yes, our apparel is specifically engineered for healthcare professionals using high-performance fabrics that are both moisture-wicking and wrinkle-resistant to keep you comfortable during long shifts.
Do you offer bulk discounts for clinics or hospitals?
Absolutely! We offer tiered pricing for group orders and clinic-wide outfitting. Please contact our corporate sales team through our 'Group Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.